- NEW CLIENTS — We are accepting new clients but the process has changed. if you've never visited us, please complete the New Client Intake Form at http://veteranspavilion.com/new-client-intake-form. We'll follow up with you. Be patient. We won't follow up on the same day. It might possibly be more than a week. We are adapting and improvising in real time so we expect there will be growing pains for us.
- To establish and protect the effective date of any new claim, we recommend that you submit an Intent to File (VA Form 21-0966) to your state's VA Regional Office. This will ensure that no monies are forfeited while you are waiting to be accommodated by the Veterans Pavilion.
- If you have been compensated due to help we've provided to you and would like to submit payment to Veterans Pavilion you can do so online at http://veteranspavilion.com/payments or send payment payable to Veterans Pavilion to 1920 Cook Road, Durham, NC 27713.
While we are dedicated to the task of serving you, the demands on us are great. Prior to making an email inquiry, consider whether your questions are already addressed on the website. This plan is fluid and may change as the nature of the crisis may require additional accommodation. Please nonitor our website for the latest on how the crisis impacts our operations. Thanks.